Shipping policy

SHIPPING POLICY

Thank you for shopping with Caicos Cove.

Order Processing
Orders are typically processed within 1–2 business days after purchase. Orders are not processed, shipped, or delivered on weekends or holidays.

Shipping Rates
Shipping charges are calculated at checkout and are based on the shipping destination and selected shipping method.

Shipping Times
Once shipped, most orders arrive within 3–7 business days. Delivery times are estimates and are not guaranteed.

Order Tracking
Once your order ships, you will receive a confirmation email containing tracking information.

Incorrect Shipping Addresses
Customers are responsible for providing accurate shipping information at checkout. Caicos Cove is not responsible for packages shipped to an incorrectly provided address. Please contact us immediately if you notice an error in your shipping address.

Lost, Stolen, or Damaged Packages
Once an order has been shipped and accepted by the carrier, responsibility for delivery rests with the carrier. Caicos Cove is not responsible for packages that are lost, stolen, delayed, or damaged during transit.

If you experience an issue with your shipment, please contact the shipping carrier directly using your tracking information. Customers may also contact us at caicoscove@gmail.com, and we will provide any available shipment information to assist with the carrier's investigation.

Shipping Delays
Caicos Cove is not responsible for delays caused by carriers, weather, natural disasters, holidays, or other events beyond our control.

Questions

If you have any questions regarding your order or shipping, please contact us at caicoscove@gmail.com.